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Customer Retention Rate: How to Calculate and Improve It
Customer retention rate is one of the most difficult metrics to improve. However, it’s also one of the most...
Customer Retention Software: The 8 Best Tools to Reduce Churn
You need to remember one thing about the relationships between you and your customers: taking care of them is critical....
How to Measure Customer Loyalty: the Definitive Guide
Loyal customers are not easy to find, but they are an incredible asset to any brand. Customer retention has become...
How to Build and Maintain Customer Loyalty
Customer Loyalty starts with giving your customers a reason to be loyal. It’s neither about product quality nor...